Shipping Policy

Brazilian Chicken, Brazilian Chicken Parts

Payment Methods (Now Accepting Bitcoin)

To overcome trade barriers, tariffs, and sanctions, we now accept cryptocurrency payments, including Bitcoin, in addition to traditional methods.

Traditional Payments

  • Bank wire transfers (SWIFT/MT103)

  • Irrevocable, confirmed Letters of Credit (LC)

  • LC drafts and CAD terms

  • Standard terms: 30% deposit upon FCO acceptance, balance against Bill of Lading (B/L)

Bitcoin Payments

  • Pricing: Quoted in USD or BRL; BTC equivalent based on real-time spot rate

  • Timing: Balance due once scanned shipping documents are issued

  • Process: Payment via secure, custodian-integrated crypto portal

  • Settlement: Funds verified on-chain, converted if needed, and settled within 1–2 business days

  • Documentation: Digital receipt and invoice updated to reflect BTC transaction

EX-WORKS Discount

Buyers choosing EX-WORKS may receive up to $100/MT discount, applicable to both fiat and crypto payments.


Operational Policies

Brazilian Chicken Feets, Chicken Wings

  • Company Overview
    Established in 2006 in Itaquiraí, Mato Grosso do Sul, Bello Alimentos Ltda is a major Brazilian poultry producer producing over 40,000 birds per day, with plans to expand to 60,000/day.

  •  They have built a 15,000 m² facility that created 1,500 direct jobs and supports the consolidation of brands like Frango Bello and Frango Ouro.

  • Production and Innovation
    Bello integrates modern technology throughout its operations—from precision feed mills processing 130 t/hr to automated slaughterhouses. Their commitment to innovation ensures high standards in product variety and quality. 

  • Quality Management
    The company holds certifications including SIF, BRC, HACCP, and Halal, with robust policies spanning grain, poultry, and pork chains. Their Lar Environmental Program further commits to eco‑friendly practices.

  • Ethical Sourcing & Community
    Bello emphasizes sustainable sourcing, local sustainability initiatives, fair labor, and community development—highlighting its role beyond food production

Brazilian Chicken Parts


Shipping Policy

  • Global Reach
    Exports extend to 35+ countries including China, Russia, Turkey, as well as Middle East, North Africa, Asia, Central and South America .

  • Product Range & Packaging
    Offers frozen meats—chicken, pork, beef, turkey, duck—packaged in sealed, temperature-controlled cartons or bulk cartons with shelf life up to 24 months, and bulk discount for orders ≥27 MT.

  • Logistics & Cold‑Chain Integrity
    Partners with certified freight carriers for refrigerated sea or air transport, maintaining a continuous cold chain compliant with Brazilian and import-market requirements.

  • Delivery Times
    Typical transit: 7–14 business days for frozen products, dependant on origin/destination and customs processes.

  • Customs & Duties
    Export pricing excludes import duties/taxes. Buyers are responsible for local tariffs and customs compliance.

  • Cargo Claims
    Shipments are insured. In the event of loss or damage in transit, Bello supports cargo claims and, after claim resolution, offers replacements or refunds.


Summary Table

Policy CategoryHighlights
Operational Scale40–60k birds/day, 15,000 m² plant, 60 million BRL investment
CertificationsSIF, BRC, HACCP, Halal; Lar Environmental Program
Global Shipping35+ countries incl. China, Russia, Turkey
Product OfferingFrozen meat: chicken, pork, beef, turkey, duck; shelf life 24 months
Cold‑Chain LogisticsRefrigerated air/sea transport; insured shipments
Refund EligibilityDamage, quality issues, certification non-compliance
Claims Window48 hours after delivery
Refund ProcessingWithin 14 business days
Order CancellationFree cancellation before 48 hours of dispatch
Return PolicyCold-chain return with RA; inspection before refund/exchange
Non‑ReturnablesCustom or tampered goods


These policy outlines reflect Bello Alimentos’ emphasis on quality, international compliance, cold‑chain assurance, and transparent customer service—all essential for fulfilling global orders, including shipments to China, Russia, and Turkey. Let me know if you’d like to include payment terms, crypto acceptance, or market-specific regulatory notes next!



Brazilian Chicken, Brazilian Chicken PartsChicken Parts, Chicken Fillets, Brazilian Chicken wings

Refund Policy

Brazilian Chicken Feets, Chicken Wings

Refund Policy

  • Qualified Conditions
    Refunds available for shipments arriving damaged, thawed, mislabeled, expired, or failing to meet quality or certification standards.

  • Claims Window
    Buyers must submit a claim within 48 hours of delivery, including photos, batch info, and cold-chain evidence.

  • Resolution Options
    Verified claims result in:

    • Full replacement of goods, or

    • Full refund, including export freight costs.

  • Processing Timeline
    Approved refunds are issued within 14 business days to the original payment channel.

  • Limitations
    Issues arising from buyer mishandling, improper storage, or actions by local customs are excluded from refund policy.


Summary Table

Policy CategoryHighlights
Operational Scale40–60k birds/day, 15,000 m² plant, 60 million BRL investment
CertificationsSIF, BRC, HACCP, Halal; Lar Environmental Program
Global Shipping35+ countries incl. China, Russia, Turkey
Product OfferingFrozen meat: chicken, pork, beef, turkey, duck; shelf life 24 months
Cold‑Chain LogisticsRefrigerated air/sea transport; insured shipments
Refund EligibilityDamage, quality issues, certification non-compliance
Claims Window48 hours after delivery
Refund ProcessingWithin 14 business days
Order CancellationFree cancellation before 48 hours of dispatch
Return PolicyCold-chain return with RA; inspection before refund/exchange
Non‑ReturnablesCustom or tampered goods


These policy outlines reflect Bello Alimentos’ emphasis on quality, international compliance, cold‑chain assurance, and transparent customer service—all essential for fulfilling global orders, including shipments to China, Russia, and Turkey. Let me know if you’d like to include payment terms, crypto acceptance, or market-specific regulatory notes next!




Brazilian Chicken, Brazilian Chicken PartsBuy Brazilian Chicken, Brazilian Beef, brazilian Turkey

Cancellation / Return / Exchange Policy

Frozen Chicken Back, Frozen Beef

Cancellation / Return / Exchange Policy

  • Before Shipment
    Orders may be fully cancelled at no cost before 48 hours prior to dispatch. After that, cancellations are not accepted.

  • After Dispatch
    Returns accepted only in cases of verified damage or quality issue confirmed within 48 hours post-receipt. Buyer must request a Return Authorization (RA) and ship the product back under the same cold‑chain conditions.

  • Return Procedure

    • Buyer obtains RA and returns product via refrigerated method provided.

    • Bello inspects returned goods upon receipt.

  • Exchanges
    For approved returns, Bello covers the outbound cost of replacement shipments. Buyers are responsible for return shipping unless fault lies with Bello.

  • Refund Timeline
    Following successful inspection, refunds are issued within 14 business days.

  • Non‑Returnable Items
    Customized, repackaged, or processed goods, and any items altered or tampered with by buyers are not eligible for return or exchange.

Frozen Chicken Back, Frozen Beef


Summary Table

Policy CategoryHighlights
Operational Scale40–60k birds/day, 15,000 m² plant, 60 million BRL investment
CertificationsSIF, BRC, HACCP, Halal; Lar Environmental Program
Global Shipping35+ countries incl. China, Russia, Turkey
Product OfferingFrozen meat: chicken, pork, beef, turkey, duck; shelf life 24 months
Cold‑Chain LogisticsRefrigerated air/sea transport; insured shipments
Refund EligibilityDamage, quality issues, certification non-compliance
Claims Window48 hours after delivery
Refund ProcessingWithin 14 business days
Order CancellationFree cancellation before 48 hours of dispatch
Return PolicyCold-chain return with RA; inspection before refund/exchange
Non‑ReturnablesCustom or tampered goods


These policy outlines reflect Bello Alimentos’ emphasis on quality, international compliance, cold‑chain assurance, and transparent customer service—all essential for fulfilling global orders, including shipments to China, Russia, and Turkey. Let me know if you’d like to include payment terms, crypto acceptance, or market-specific regulatory notes next!


Brazilian Frozen Chicken, Brazilian Beef, Brazilian Pork, Brazilian Duck

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