Company Policies – Brazilian Frozen Food Sector

1. Quality Assurance Policy

Our company adheres to strict quality controls and Brazilian Ministry of Agriculture (MAPA) standards. We follow international protocols like ISO 22000 and HACCP to ensure top-quality frozen beef, chicken, pork, and fish products. Each item undergoes grading, inspection, and quick freezing to maintain nutritional value and taste.

2. Food Safety and Hygiene Policy

We implement HACCP protocols, maintain sanitized facilities, and ensure personal protective equipment (PPE) for all food handlers. Our hygiene standards exceed national requirements, providing safety across all stages of processing.

3. Cold Chain Management Policy

We maintain a cold chain at -18°C or lower throughout transportation and storage. All refrigeration systems are equipped with GPS temperature tracking and alarm systems to prevent fluctuation.

4. Animal Welfare Policy

Livestock is sourced from certified farms where humane handling is ensured. Stunning prior to slaughter, comfortable transport, and ethical treatment are integral to our operations.

5. Environmental Sustainability Policy

Our processes minimize waste and promote eco-friendly practices. We use water treatment facilities, energy-efficient machinery, and biodegradable or recyclable packaging to reduce environmental impact.

6. Export Compliance Policy

We comply with Brazilian and international export standards. Our products are certified by SIF and meet documentation, labeling, and health requirements for destinations including the EU, Asia, and the Middle East.

7. Traceability Policy

Each product batch is traceable through barcode systems, with detailed tracking on origin, batch number, processing date, and inspection data. Rapid recalls can be executed in under 24 hours if necessary.

8. Health & Safety Policy

We protect our workforce by providing health insurance, training, safe equipment, and emergency response systems in compliance with Brazilian labor law (CLT).

9. Anti-Corruption & Ethics Policy

Our code of ethics includes a zero-tolerance policy for corruption or bribery. Staff are trained annually on compliance and a secure whistleblower system is available for anonymous reporting.

10. Customer Satisfaction Policy

Our customer support team addresses issues within 48 hours. We supply detailed specifications and samples upon request and aim to build long-term partnerships based on transparency and trust.

11. Product Labeling & Certification Policy

Labels are compliant with Brazilian and international norms, featuring product name, expiry date, origin, nutritional facts, halal/kosher certification, and batch details. Certifications include SIF, HALAL, and ISO.

12. Labor & Human Rights Policy

We uphold fair labor practices, pay legal wages, and prohibit child labor and discrimination. Our hiring policies encourage diversity and equal opportunity at all levels.

13. Innovation & Technology Policy

We invest in automation, AI inspection tools, and cold chain IoT devices. Our R&D team develops innovative product lines and sustainable processing methods.

14. Third-Party Supplier & Farm Policy

All suppliers must comply with our ethical sourcing guidelines and are subject to audits and inspections. Partnerships are maintained only with MAPA-registered and licensed facilities.

15. Social Responsibility Policy

We support community development through food donations, vocational training, rural scholarships, and local employment initiatives. Sustainability and community health are core to our values.