Shipping Policy

Chicken Parts, Сhicken fillet, Сhicken thigh fille

  • Quality & Food Safety
    JBS Aves Ltda adheres to globally recognized food safety standards, including GFSI, SOP/HACCP, and SSOP.
    All facilities undergo regular third-party audits and maintain certifications such as SIF and Halal, ensuring compliance with strict standards for hygiene, traceability, and animal welfare 

  • Sustainability & Governance
    The company commits to ESG best practices and aims for net-zero greenhouse gas emissions by 2040, backed by proactive deforestation monitoring and community initiatives 

  • Contracting & FCO/SPAC Procedures
    Sales begin with a Full Corporate Offer (FCO) following a Buyer’s LOI, including full company details.
    Upon acceptance, JBS issues a Sales & Purchase Agreement Contract (SPAC), binding once signed within 2–5 business days.

  • Site Visits
    Facility visits are welcome by appointment only, scheduled 4–8 weeks ahead, to ensure optimal safety, processing, and customer experience .

Shipping Policy

  • Documentation Flow & Timing
    Once payment milestones are met, JBS promptly issues scan copies of Bill of Lading, SGS Inspection Report, Commercial Invoice, and seals containers—originals follow by DHL or FedEx

  • Shipping Terms
    Buyers can opt for:

    • CIF/DDP: JBS manages freight and insurance to destination port.

    • EX-WORKS: Buyer handles all logistics from JBS warehouse, including SGS inspection, shipping, and vessel-sealing—in which case JBS offers a discount of US $100/MT jbsavesltda-br.com.

  • Quality & Packaging
    Products are hormone-free, Grade A, vacuum-packed with a shelf life of 24 months in cold storage. All packaging meets international export standards


Payment Methods  (Now Including Bitcoin!)

  • Bank Wire 
    Standard payment flow involves:

    a) Buyer sends Proof of Product (POP) → pays 30% deposit.
    b) JBS issues shipping & inspection docs → buyer completes payment via Bank Wire or Crypto Currency.
    c) Funds must clear at the Port of Loading before dispatch.

  • Wire Transfers & Crypto Currency
    Buyers can also opt for direct wire transfers or Crypto Currency, aligning with contract stipulations.

  • EX-WORKS Option
    Enables buyers to inspect and pay ex-factory with logistics managed independently—eligible for a US $100/MT discount jbsavesltda-br.com.

  • Bottom-Line: We Accept Bitcoin
    In addition to conventional methods, JBS now accepts Bitcoin for international trade.

    • Payment processed through our secure, custodian-backed gateway.

    • Standard pricing in USD/BRL, settled on-day at live BTC/USD rate.

    • Buyers initiate a crypto transaction once the POP is confirmed.

    • After funds are confirmed on-chain and converted, shipping proceeds as per SPAC.

 Summary Table

Policy AreaHighlights
OperationalGFSI/HACCP certified; ESG commitment; FCO → SPAC; appointment-only site visits
ShippingCIF/DDP & EX-WORKS options; 24-month shelf life; full documentation support
Refunds14-day dispute window; admin/third-party charges may apply
Cancellation/ReturnsCancellations pre‑shipment free; post‑shipment credits or replacements; order compliance right reserved
Payment MethodsBank wires, EX-WORKS discount, Bitcoin accepted via crypto gateway

Chicken Parts, Сhicken fillet, Сhicken thigh fille

Refund Policy

Chicken Parts, Сhicken fillet, Сhicken thigh fille 

Refund Policy

  • Refund Window
    Cancellations or disputes must be raised within 14 days of payment. Refunds may be full or partial, depending on contract terms and administrative costs jbsavesltda-br.com.

  • Administration Fees
    JBS may deduct administrative costs from refunds, especially for large or customized orders—terms vary by contract .

  • Non-Refundable Elements
    Third-party fees (like inspection or courier charges) are non-refundable unless stated otherwise in the agreement.

Chicken Parts, Сhicken fillet, Сhicken thigh fillet, Сhicken breast, Chicken legs, Сhicken thigh, Chicken drumstick, Сhicken wings,

Cancellation / Return / Exchange Policy

Broilers, Hala Chicken, Chicken, Chicken legs, Сhicken thigh, Chicken drumstick, Сhicken wings,

  • Pre-Shipment Cancellation
    Orders may be canceled before dispatch. Refunds are provided per the refund policy, with deductions limited to admin or incurred processing costs.

  • Post-Shipment Disputes
    For issues like damage or discrepancy, buyers have 14 days from payment to raise disputes. JBS may issue a refund or credit depending on inspection outcomes.

  • Returns & Exchanges
    Physical returns are typically impractical due to perishability. JBS instead offers equitable credits or replacements under mutually agreed incoterms.

  • Right to Refuse
    JBS reserves the right to cancel any order not meeting minimum order quantities, destination port compliance, or quality standards

Policy AreaHighlights
OperationalGFSI/HACCP certified; ESG commitment; FCO → SPAC; appointment-only site visits
ShippingCIF/DDP & EX-WORKS options; 24-month shelf life; full documentation support
Refunds14-day dispute window; admin/third-party charges may apply
Cancellation/ReturnsCancellations pre‑shipment free; post‑shipment credits or replacements; order compliance right reserved
Payment MethodsBank wires,  EX-WORKS discount, Bitcoin accepted via crypto gateway


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