Shipping Policy

high-quality frozen chicken and chicken parts from Brazil to Russia, China

Operational Policies

  • Company Overview & Capacity
    Based in Boituva, São Paulo, Zanchetta Alimentos Ltda operates with a vertically integrated supply chain in poultry and livestock production. Their cold-storage complex processes over 18,000 tons of meat monthly, exporting to more than 26 countries.

  • Product Range
    Specializes in frozen chicken and parts—paws, mid‑joint wings, drumsticks, thighs, breasts, gizzards—as well as frozen pork and beef, all sourced from trusted suppliers and rigorously quality-controlled.

  • Quality Control & Testing
    Implements stringent food safety protocols, traceability, and cold-chain integrity. While specific certifications aren’t listed, their global export reach suggests compliance with international standards like HACCP, GMP, and likely national (SIF-like) inspection processes .

  • Customer Commitment
    Emphasizes fast shipping, best prices, 24/7 support, and secure payments. Staff are professionally trained, customer-focused, and aligned with a culture of innovation and mutual support


Payment Methods (Now Accepting Bitcoin)

To overcome trade barriers, tariffs, and sanctions, we now accept cryptocurrency payments, including Bitcoin, in addition to traditional methods.

Traditional Payments

  • Bank wire transfers (SWIFT/MT103)

  • Irrevocable, confirmed Letters of Credit (LC)

  • LC drafts and CAD terms

  • Standard terms: 30% deposit upon FCO acceptance, balance against Bill of Lading (B/L)

Bitcoin Payments

  • Pricing: Quoted in USD or BRL; BTC equivalent based on real-time spot rate

  • Timing: Balance due once scanned shipping documents are issued

  • Process: Payment via secure, custodian-integrated crypto portal

  • Settlement: Funds verified on-chain, converted if needed, and settled within 1–2 business days

  • Documentation: Digital receipt and invoice updated to reflect BTC transaction

EX-WORKS Discount

Buyers choosing EX-WORKS may receive up to $100/MT discount, applicable to both fiat and crypto payments.


Shipping Policy

  • Global Export Reach
    Shipments are sent to over 26 countries, including China, Russia, and Turkey, with inland logistics, container stuffing/de-stuffing, and cold storage at origin.

  • Logistics & Cold Chain
    Meat products are packed in insulated cartons within a modern refrigerated warehouse and shipped via reefer containers, ensuring product is maintained at −18 °C throughout transit .

  • Documentation & Customs Handling
    Zanchetta coordinates full export documentation and customs brokerage—handling invoices, bills of lading, health certificates, and other required registrations—to ensure on-time, compliant delivery to destination ports

high-quality frozen chicken and chicken parts from Brazil to Russia, China

Logistics

Our efficient logistic services ensure safe and swift transportation of meat products across countries. Not only do we transport your cargo to the destination port, but we can also book, stuff, and de-stuff containers in multiple ports scattered around the world. With secure warehouse facilities, we provide both short and long-term storage of your cargo.

Given our vast network of transport providers, we provide inland haulage as well. To help you with all kinds of paperwork, documentation, and registration, we work with customs brokers. We make sure our high-quality products are delivered on time and in the best condition.


Summary Table — Zanchetta Alimentos Ltda

Policy CategoryKey Highlights
Company & CapacityBoituva‑based; 18,000 tons/month; exporting to 26+ countries inteligen.com.br+4gulfood.com+4gulfood.com+4
Product RangeFrozen chicken parts, whole chicken, pork, beef
Quality SystemsInternational standards implied (e.g., HACCP, GMP)
Shipping CoverageGlobal exports, incl. China/Russia/Turkey; inland + container services
Cold‑Chain LogisticsInsulated cartons, –18 °C reefers, modern cold warehouse
Refund EligibilityDamage, thawing, mislabeling; claim within 48h
Refund ProcessReplacement/refund within 14 business days
Cancellation & ReturnsCancellable pre-shipment; RA-based returns only
Non‑ReturnablesCustomized/labeled goods without pre-approval
Customer Support24/7 support; secure payments and fast shipping reliability


high-quality frozen chicken and chicken parts from Brazil to Russia, China


Refund Policy

high-quality frozen chicken and chicken parts from Brazil to Russia, China

Refund Policy

  • Eligibility
    Refunds or replacements are granted if products arrive thawed, damaged, mislabelled, or invoiced incorrectly. Proof (photos, condition reports) is required.

  • Claim Procedure
    Buyers must report issues within 48 hours of delivery, providing photographic or documentation-based proof of damage or non-conformity.

  • Resolution & Refund Timing
    After verification, Zanchetta issues replacements or refunds, typically processed within 14 business days.

  • Exclusions
    Does not cover issues due to buyer mishandling, local storage conditions, or customs delays beyond their control.

high-quality frozen chicken and chicken parts from Brazil to Russia, China


Summary Table — Zanchetta Alimentos Ltda

Policy CategoryKey Highlights
Company & CapacityBoituva‑based; 18,000 tons/month; exporting to 26+ countries inteligen.com.br+4gulfood.com+4gulfood.com+4
Product RangeFrozen chicken parts, whole chicken, pork, beef
Quality SystemsInternational standards implied (e.g., HACCP, GMP)
Shipping CoverageGlobal exports, incl. China/Russia/Turkey; inland + container services
Cold‑Chain LogisticsInsulated cartons, –18 °C reefers, modern cold warehouse
Refund EligibilityDamage, thawing, mislabeling; claim within 48h
Refund ProcessReplacement/refund within 14 business days
Cancellation & ReturnsCancellable pre-shipment; RA-based returns only
Non‑ReturnablesCustomized/labeled goods without pre-approval
Customer Support24/7 support; secure payments and fast shipping reliability
high-quality frozen chicken and chicken parts from Brazil to Russia, China


Cancellation / Return / Exchange Policy

high-quality frozen chicken and chicken parts from Brazil to Russia, China

Cancellation / Return / Exchange Policy

  • Pre‑Shipment Cancellation
    Orders may be cancelled without penalty if requested before goods are packed/shipped.

  • Post‑Shipment Returns & Exchanges
    Permitted only for verified quality issues received within 48 hours. A Return Authorization (RA) is required, and returns must be shipped under original cold-chain conditions.

  • Inspection & Replacement
    Returned items undergo inspection. Approved returns are replaced or refunded within 14 business days. Non-defective returns may incur return shipping costs or restocking fees.

  • Non‑Returnable Items
    Customized, relabeled, or processed items are excluded unless otherwise pre-approved.


Summary Table — Zanchetta Alimentos Ltda

Policy CategoryKey Highlights
Company & CapacityBoituva‑based; 18,000 tons/month; exporting to 26+ countries inteligen.com.br+4gulfood.com+4gulfood.com+4
Product RangeFrozen chicken parts, whole chicken, pork, beef
Quality SystemsInternational standards implied (e.g., HACCP, GMP)
Shipping CoverageGlobal exports, incl. China/Russia/Turkey; inland + container services
Cold‑Chain LogisticsInsulated cartons, –18 °C reefers, modern cold warehouse
Refund EligibilityDamage, thawing, mislabeling; claim within 48h
Refund ProcessReplacement/refund within 14 business days
Cancellation & ReturnsCancellable pre-shipment; RA-based returns only
Non‑ReturnablesCustomized/labeled goods without pre-approval
Customer Support24/7 support; secure payments and fast shipping reliability
high-quality frozen chicken and chicken parts from Brazil to Russia, China

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