🔷 1. Quality Assurance Policy
Our company is committed to providing the highest quality frozen food products including beef, pork, poultry, fish, and other meats. We adhere strictly to Brazilian Ministry of Agriculture (MAPA) guidelines and follow international standards such as ISO 22000 and HACCP.

Every product undergoes thorough inspection, grading, and quality testing before freezing.

Products are frozen using blast freezing or IQF (Individually Quick Frozen) technologies to retain freshness.

Regular audits are performed internally and by third-party agencies to ensure compliance with quality norms.

🔷 2. Food Safety and Hygiene Policy
Ensuring the safety of our frozen food products is non-negotiable. We implement stringent food safety protocols at every stage of processing.

We maintain a certified Hazard Analysis and Critical Control Points (HACCP) system.

All processing plants follow Good Manufacturing Practices (GMP) and are regularly sanitized.

All employees working in processing zones wear personal protective equipment (PPE) and follow strict hygiene protocols.

🔷 3. Cold Chain Management Policy
To maintain the integrity and safety of frozen products from factory to destination, we maintain a continuous and monitored cold chain.

Products are stored and transported at consistent temperatures below -18°C.

All vehicles used for transport are temperature-controlled and equipped with GPS temperature tracking.

Cold storage facilities are regularly calibrated and audited to avoid any temperature fluctuations.

🔷 4. Animal Welfare Policy
As a responsible meat processing company, we are committed to upholding the highest standards of animal welfare, in compliance with Brazilian and international norms.

All livestock is sourced from certified farms that practice humane handling and ethical treatment.

Stunning is performed before slaughter to minimize animal suffering.

Transport of animals is done under conditions that reduce stress and discomfort.

🔷 5. Environmental Sustainability Policy
Environmental protection is central to our operations. We seek to minimize our ecological footprint through responsible practices.

Waste from meat and fish processing is disposed of according to Brazilian environmental regulations (CONAMA).

Water used in processing is treated in Effluent Treatment Plants (ETP) before discharge.

Use of plastic is minimized and recyclable packaging materials are prioritized.

🔷 6. Export Compliance Policy
We are committed to maintaining full compliance with export laws, both Brazilian and international.

Export documents including Sanitary Certificates, Invoices, and Origin Certificates are prepared as per destination country requirements.

Products meet health and labeling standards for all export markets, including the European Union, Middle East, Asia, and Africa.

All export shipments are inspected and sealed by federal inspectors (SIF - Serviço de Inspeção Federal).

🔷 7. Traceability Policy
To ensure full transparency and product recall capabilities, we maintain complete traceability throughout our supply chain.

All products are barcoded and linked to a central system tracking batch number, processing date, origin, and inspection data.

In the case of a recall, affected batches can be traced and removed within 24 hours.

🔷 8. Health & Safety Policy
We prioritize the health and safety of our employees and ensure compliance with all Brazilian labor and occupational safety laws.

Facilities are equipped with fire safety systems, emergency exits, and ventilation systems.

Regular training is provided on safe machinery handling, cold storage operations, and first aid.

Employees undergo health screenings and are provided with medical insurance.

🔷 9. Anti-Corruption & Ethics Policy
Integrity and ethical conduct are fundamental to our business practices.

We have a zero-tolerance policy towards bribery, corruption, and unethical conduct.

Employees are trained annually on ethical trading, fair competition, and anti-corruption standards.

A whistleblower mechanism is in place for anonymous reporting of unethical behavior.

🔷 10. Customer Satisfaction Policy
We are committed to building long-term relationships with our clients through transparency, reliability, and quality service.

All customer complaints are addressed within 48 hours by our Customer Service and Quality Team.

Feedback is regularly collected and used to improve processes and product offerings.

We provide detailed product specifications and samples upon request.

🔷 11. Product Labeling & Certification Policy
Our packaging and labeling practices comply with Brazilian and international standards to ensure safety and transparency.

Labels include complete information: product name, origin, batch number, nutritional facts, expiry date, halal/kosher status (if applicable).

Certified by regulatory bodies such as SIF, ABPA, IBGE, HALAL, and ISO for various categories.

Labels are available in multiple languages based on the target market.

🔷 12. Labor & Human Rights Policy
We uphold the rights of our employees and partners and prohibit any form of forced labor or discrimination.

We comply with Brazilian labor laws (CLT) regarding wages, working hours, benefits, and union rights.

No minors or underage workers are employed at any stage of the supply chain.

Diversity, equality, and respect are promoted across all levels of the organization.

🔷 13. Innovation & Technology Policy
We continuously invest in state-of-the-art technologies to improve product quality, reduce environmental impact, and enhance efficiency.

Automated processing lines, AI-based quality checks, and IoT-enabled cold chain monitoring systems are deployed across facilities.

Partnerships with agri-tech companies support smart farming and efficient sourcing.

Our R&D team works on developing new frozen product lines and value-added meats.

🔷 14. Third-Party Supplier & Farm Policy
We carefully vet all suppliers and farms to ensure they align with our quality and ethical standards.

Suppliers must sign a Code of Conduct covering animal welfare, labor laws, and environmental practices.

Audits and site inspections are conducted periodically.

All suppliers must be registered with Brazilian regulatory authorities and maintain up-to-date licenses.

🔷 15. Social Responsibility Policy
We are committed to contributing to the well-being of our communities.

Regular donations are made to food banks and local charities.

We support education and training programs for rural communities and farm workers.

Internship and scholarship programs are provided to students in agriculture and food sciences.