1. Policy Statement

We prioritize food safety, regulatory compliance, traceability, and continuous improvement. Cold chain integrity and consumer safety are non-negotiable.

2. Scope

Applies to all procurement, processing, storage, transport and distribution of frozen meat and poultry worldwide.

3. Core Policies

• Food Safety: HACCP-based systems, GMPs, SSOPs.
• Compliance: ISO/BRC/SQF certifications, USDA, EU and Codex standards.
• Traceability: Full lot/batch records from source to shipment.
• Supplier Approval: Audited, certified, cold-chain capable partners.
• Animal Welfare: Ethical, humane sourcing.
• Labeling: Meets importing-country rules (origin, weight, expiry, storage).

4. Cold Chain & Distribution

• Frozen products kept at ≤ -18 °C (0 °F).
• Protective packaging and proper palletization.
• Approved 3PL partners with monitored refrigerated units.
• Customs documents and health certificates included with shipments.

5. Quality & Testing

Routine inspections, microbiological and chemical testing ensure compliance with importing-country standards.

6. Recall & Crisis Management

Documented recall plan with rapid traceability, customer/authority notifications, and root cause corrective actions.

7. Training & Culture

All staff trained in hygiene, allergen handling, cold-chain practices, and emergency procedures.

8. Sustainability

Commitment to reducing food waste, lowering carbon footprint, and ensuring ethical sourcing.

9. Continuous Improvement

Annual review of KPIs: temperature compliance, on-time delivery, complaints, and recall effectiveness.